Amazon app CS11 error

In this post, We’ll teach you how to resolve the Amazon app CS11 error. Amazon is one of the world’s largest multinational corporations, specializing in digital streaming, e-commerce, cloud computing, and artificial intelligence. You may buy mobile phones, books, clothing, accessories, watches, cameras, shoes, computers, e-gift cards, and various other items.

How to fix Amazon Error Code CS11

You may have come across the Amazon error number cs11 when looking for a Prime Day offer. Your screen may have shown a lovely dog photo with the error message “UH-OH! Something went wrong on our end.”

We can’t precisely identify what the primary reason is. Nonetheless, we can state that you’re seeing this error due to the high volume of traffic on its website, and the server from which you’re seeing the Prime Day discounts may be down.

Because the issue is on Amazon’s end, you’ll have to wait a bit for it to be resolved. Meanwhile, you can attempt the solutions listed below to resolve the Amazon error number CS11.

Examine the date and time to fix the Amazon CS11 error

For Android users:

  • Navigate to your device’s settings.
  • Scroll to the bottom and select General Management.
  • Check the date and time by clicking on them.
  • You may also choose to automatically date and time or use a 24-hour format.

For the iPhone and iPad

  • Launch the Settings app on your device.
  • Go to General, then scroll down and choose Date & Time.
  • Set Up Automatically should be selected.

Examine Permissions for the Amazon app

For Android users:

  • Navigate to Settings and then to Apps.
  • Scroll down and launch the Amazon app.
  • Check that all of the permission choices are enabled by clicking on permissions.
  • If this is not the case, simply click Allow.

For the iPhone and iPad.

  • Go to your device’s settings.
  • Scroll down until you find the Amazon App.
  • Open it and choose all of the choices.

Examine the Server

Temporary server outages can occasionally cause this problem. In this situation, wait a bit and check to see whether the problem has been resolved.

Furthermore, it might be the result of a faulty Amazon app installation. For instance, if the Amazon app installation is incorrect, it may result in the CS11 error because some app modules may not be executable.

Update your Amazon app to fix the CS11 error

Check that you are using the most recent version of the app. Check the Google Play Store or the Apple App Store to see if an update is available.

Install the Amazon App again.

As previously stated, a botched installation of the Amazon app might cause the CS11 Error Code. Remove and reinstall the app, and we may conclude that this will solve the problem.

Take the following steps:

For Apple’s iOS:

  • Open the Apple App Store and look for the Amazon app.
  • Tap Uninstall on the app’s Details page.
  • After removing it, restart your device and reinstall the Amazon app.
  • Now, relaunch the app and see if the error code CS11 has been resolved.

For Android users:

  • Launch the Google Play Store app.
  • In the top right corner, tap the profile symbol.
  • Choose “Manage apps and devices” and then press “Manage.”
  • Uninstall the Amazon App by searching for it.

Disable Network Firewall or Add Amazon Firewall Exceptions

If your network’s firewall or antivirus program prevents the app’s access to its servers, you may be experiencing the Amazon app CS11 error code.

In this situation, adding an exception to the needed Amazon servers or removing the network firewall may resolve the issue.

The procedure for deactivating a form of network firewall (PiHole) on a Windows PC is below. But, before you do that, keep in mind that removing the network firewall may expose the network and its linked devices to attacks.

  • Choose Windows and then Command Prompt, or put CND into the search box.
  • Right-click the result and choose “Run as Administrator.” Now, execute – pihole
  • Once the PiHole interface has been invoked, run the pihole deactivate command.
  • Launch the Amazon app once it has been deactivated. Now, add the Amazon domains to PiHole’s exclusion list.
  • The following domains must be added:,, and
  • Then, on an elevated command prompt, re-enable PiHole by typing the following: Enable pihole
  • You turn off the network firewall or domains to the firewall or add Amazon exception servers.
  • If none of the following alternatives work, you can try using the Amazon app’s browser version or another platform app, such as the iOS version of the Amazon app.


Because the error occurs at Amazon’s end, all you have to do is wait. So, I hope the information in this post has assisted you in resolving the Amazon error number CS11.


Why is Amazon app producing the CS11 error?

Because of the high volume of traffic on its website, you may have encountered the Amazon error code cs11, and the server from which you may view the exceptional deals may be unavailable.

How can I resolve the error number CS11 in the Amazon app?

Check the date and time on your smartphone, and upgrade the app to the most recent version.

Taylor Gilbert is the admin and freelance writer at How About Tech since 2020. He primarily writes Tech articles, How-to guides and Entertainment as well.